Get More Out of Your Service Teams

Flipdeck is built for content used by teams in the field. Our simple cards and decks approach helps ensure that your service team can stay informed and quickly find and use the right content for a successful service call. How is that different than what you are doing already?

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Flipdeck meeting rooms deck on bot a laptop and mobile phone

How is Flipdeck different than what you are doing already?

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Need to send updates, corrections, or deletions so that your service engineers have the latest information available at their fingertips?

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Need a way to distribute Service Tips/How-To Information quickly and easily to an individual or the entire team?

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Need to announce training events or certification requirements?

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Want to sell or renew more Service Contracts? Don’t try to make salespersons out of your service engineers. Instead, make it easy on them by having a well-done Service Contract & Renewal program (that they carry in their pocket) — so they can give it to the customer on the spot.

Why Flipdeck?

  • Cards and decks are a familiar concept that is easy to understand and navigate (think trading cards).
  • Make service teams look good (and professional) in the eyes of the customer.
  • Easy to use, fast start up, and low cost.
Flipdeck cards and decks concept shown on mobile phones

Here’s what others have said about Flipdeck

"I am excited to be using Flipdeck since I send so much of the same information out and I’m always hunting it down and attaching to e-mail!!!"

"I like how all the information I want to share is in one place — no hunting and pecking around."

"With Flipdeck, just get their email address and, on the spot, send a datasheet, demo video, business card. I can connect in real-time; no backlog of requests to send information after the conference."

"A clever and innovative tool"

"The (iOS) app is awesome! I really like the interface, it’s easy to use and the ability to text cards is great."

Flipdeck analytics dashboard

Flipdeck Analytics for Service Teams

  • Flipdeck analytics will show you which service engineers shared content with customers.
  • You’ll have metrics on what customers clicked on, when they clicked, and how many times they accessed your content.
thumbnail image of cover page for Flipdeck guide to stop wasting money on sales content

Wasting money on sales content?

According to Forrester Research1, 62% of business buyers report that vendors give them too much content, and most say what they get is useless. Creating content that never gets used or is ineffective is a waste of money. Download the Free Guide for 10 principles you can use to enable your sales team with good content to close more business. You can preview the guide to read a little more.

Download the Guide

1 The Forrester Wave™: Sales Enablement Automation Platforms (Sept. 2018)